State sues Neptune Society, claims it shortchanged cremation customers

“Xavier Becerra and three Bay Area prosecutors said that the Neptune Society broke state law by failing to hold in a fully refundable trust more than $100 million customers paid for the cremation plans” reports The suit alleges that Neptune steered 99% of customers to its Standard Neptune Plan, which included both cremation services and related products, but then illegally kept about half the money because it was earmarked for the products.The company and its subsidiaries are North America’s largest provider of funeral, cremation and cemetery services.Beth Dombrowa, a spokeswoman for Neptune and its parent company, Texas-based Service Corp.

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