BT seeks to repair customer ties with new services and products

“LONDON (Reuters) – The boss of Britain’s biggest telecoms provider BT on Wednesday set out plans to improve the company’s relationship with customers with new superfast services, more technical support and a return of its brand to the high street” writes Midwest Communications Inc for The new customer strategy does not touch on the biggest issue facing the company – how it will work with industry to fund the building of a new national fiber network – but is designed to tackle its position at the bottom of customer surveys.

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