Australia’s financial dispute resolution body receives 60,687 complaints in first 10 months of operations

“The Australian Financial Complaints Authority (AFCA), the single external financial dispute resolution scheme in Australia, has posted some metrics regarding its activities during its first 10 months of operations” reports AFCA noted that it has made numerous attempts to contact the financial firms to recover the amounts owing.The main product issues for investment complaints are as follows: Earlier in September, published a list of 29 financial firms that have failed to pay complaint-related charges, thus violating AFCA membership requirements.

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