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TSB bank customers say online services still not fixed

“Our mobile banking app and online banking are now up and running” writes Midwest Communications Inc for The five-day outage is one of the longer-running disruptions to a bank’s online platform in recent years, and highlights the risks banks take in moving from so-called legacy computer systems to newly-built platforms.(Reuters) – Dozens of customers of Britain’s TSB Bank said on Wednesday they still could not access its digital services, after the bank’s CEO said earlier its mobile and online banking platforms were up and running following five days of disruption.Customers on Twitter complained they could not access their money online and in some cases in TSB branches, leaving them unable to pay bills.TSB’s use of Lloyds’ IT platform has cost the bank hundreds of millions of pounds a year since Sabadell took over TSB in 2015.

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