News 

Tomorrow’s Factories Will Need Better Processes, Not Just Better Robots

“When people think of the automotive Factory of the Future, the first word that comes to mind is automation” reports hbr.org. Simpler tasks may lend themselves better to robots, but several steps on the line will also be bypassed.When a real Factory of the Future arrives, it will not look different because we have automated the processes we use today.There’s no doubt that the auto industry will continue to vigorously pursue automation solutions to lower the cost of producing cars. Source: hbr.org Share This:

Read More
News 

Digit launches automated credit card debt payment service

“Personal finance bot Digit today launched a new automated service that helps customers reduce their credit card debt” writes Khari Johnson for venturebeat.com. Digit bot can already be programmed to save money for an unlimited number of financial goals.Digit bot moves money to a savings account and factors in your spending habits to select amounts of money small enough to go unnoticed by you.Called Digit Pay, each day the service pulls money from your account, then automatically sends monthly payments to your credit card company. “Now our customers can sort…

Read More
News 

Auto industry lawyers warn automated driving hype will be a legal matter

“NEW YORK (Reuters) – Deadly crashes involving Tesla Inc and Uber Technologies [UBER.UL] vehicles operating entirely or in part under automated systems have made a once-abstract problem very real for auto industry lawyers gathered at a recent conference” writes Midwest Communications Inc for 95kqds.com. The crash cranked up pressure on the self-driving vehicle industry to prove its software and sensors are safe.Any litigation arising from accidents involving fully or partially automated vehicles could also pit software suppliers against vehicle manufacturers.Fully automated vehicles are not expected to become available to consumers…

Read More
News 

Little Caesars patents a pizza-making robot

“This new Little Caesars’ patent doesn’t necessarily mean a pizza-making robot is coming to your neighborhood anytime soon, or even that it will come at all” writes Monica Chin for mashable.com. As first reported by ZDNet, Little Caesars has received a new patent for an “automated pizza assembly system,” or what is essentially a robot that makes pizza.The robot will then rotate the pizza pan through “the cheese spreading station” and the “pepperoni applying station.”. The patent claims that the robot and its stations will “properly distribute the cheese and…

Read More
News 

Twitter cracks down on automated tweets

“Twitter is giving users until March 23 to comply with the changes, and accounts that repeatedly violate the rules could face suspensions” reports thehill.com. Twitter issued new guidance on Wednesday advising users not to publish identical or similar posts on different accounts simultaneously.Twitter had promised to make the changes last month after revealing new details about the alleged Russian campaign to use fake social media accounts to manipulate U.S. voters.And it’s forbidding similar efforts to simultaneously “like” or retweet posts from across multiple accounts. Source: thehill.com Share This:

Read More
News Platforms 

Twitter Limits Automated Tweeting After Bot Lockout

“It also bars users from making actions such as liking, retweeting and following across multiple accounts at the same time” reports ibtimes.com. The new rules prohibit developers from using any system that simultaneously post tweets with “identical or substantially similar” content from multiple accounts at once.Twitter announced Wednesday new limits on automated tweets and multiple accounts operated by the same user in what is viewed as the company’s latest effort to crack down on spam and political propaganda spread through bots.The crackdown Wednesday led to thousands of accounts on Twitter…

Read More
News 

The Parts of Customer Service That Should Never Be Automated

“Making the pivot to a person simple allows customers and companies alike to achieve the convenience and efficiency benefits of automated service, while ensuring the customer feels supported” reports hbr.org. Engage customers in ways that won’t make human service providers cringe.Rather than increasing the gap between customers and employees, technology can be used to enhance the connection.That said, companies that are successful with service automation will be those that supplement the work of technology with that of actual people.Maybe not; consider Amazon Go or a whole host of other automated…

Read More